What makes your renewable energy products unique?
There is nothing unique about the technology we use – the technology is top tier, standard tried and tested. What makes our solution unique is that we are continuously perfecting the design to respond to the customer and environment whilst innovating our business models.
How did the idea for your business come about?
Winch was founded in 2006 and originally focused on standard on-grid solar projects in Europe. In 2014, Winch wanted to expand into a new market and began its due diligence in Africa. When analysing the African market, it was clear that the grid was unstable, intermittent and overloaded and it would be unattainable and unaffordable to extend the grid to the majority of the population who were currently living without access to electricity. This is where Winch saw a great opportunity and new business market in off-grid energy.
How do you ensure the maintenance of your products are kept?
In country training is key to what we do. Winch establish an O & M team and customer service center in each country we operate in. Each unit has a full-time agent assigned to it to ensure routine cleaning of the modules and monitoring of the system. Furthermore, we can monitor our units from our London office with our integrated remote monitoring and performance system.